Let me back up and explain the situation to you.
My sister has been seeing an Esthetician in the Twin Cities area for a few months now to get a lash lift + tint done. She’s loved the result; been super happy with the Esthetician she’s worked with, and she had no plan to stop having the service done.
That is until she received this text:
“Hi! This is the owner of company name. I wanted to let you know that Esthetician name is actually moving to Florida and will no longer be at company name for your appointment on the 24th. We do have the same day and time available with alternate Esthetician name who does a fantastic job if that works for you! I will scoot you over to her.”
Here’s word for word what my sister texted me next:
“The Esthetician they rescheduled me with has an Instagram Page with only 2 posts, so I went on and cancelled”
Followed directly by this text:
“Shows you how important your social media presence is tho.”
Keep in mind, my sister doesn’t work in business, social media or marketing.
Why should this matter to you?